Quality management principles pdf,ebook,lecture notes download for MBA


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Hi Friends,

You can now download the ebook of Quality management principles in PDF format.This is a resource for all MBA and management students.The lecture notes on Quality management principles is also available on this forum. The topics covered in this ebook are as follows:

Quality management principles

Systems Analysis And Design Tools

Systems analysis and design tools: graphical and text-based tools appropriate for the methodology chosen, tools which define both the environmental and behavioral perspectives of a system, tools designed for process functional modeling (eg state transition, event traces) object modeling (eg object diagrams, CRCs) and data modeling Project management: production of simple critical path networks, using computer-based project management tools Systems maintenance: change request form, the production of a new version of the analysis and design documentation for a project developed using the selected methodology, use of computer-based text and presentation packages for documentation, maintenance of cross-referencing and indexes.

Quality Assurance

Quality assurance factors: meeting specification, budget, delivery time, maintainability, external and internal quality systems Quality assurance tools: quality manual, quality plan, project plan, configuration management, walk throughs and inspection records.

Professional Standards

Legal requirements: the requirements of current legislation affecting the implementation and management of computer systems (eg. health and safety, data protection)Professional requirements: professional standards required by professional computing bodies.


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